Contact us

Social

X: Have a quick question about an item or want specific info about your order? Mention @UOHelpMe, @UrbanOutfitters or use #UOHelpMe and we’ll respond as fast as we can.

Facebook: Like our UO Facebook page to send us a private message. We'll get back to you quickly.

Phone

Give us a call at 800-282-2200. We’re available Monday-Friday from 8am-10pm EST and Saturday-Sunday 8am-9pm EST.

Chat

Quick question? UO Chat has you covered with order status info, return details and more. Click on the link below to chat with a support agent.

Text us! Click on the link below to chat with a support agent via SMS text message. Message and data rates may apply. Text messaging may not be available via all carriers.